Changes to GWR Services – Response to Covid-19

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You may have seen in this morning’s media that following discussions with government and the wider rail industry, we are reducing services to reflect national advice against non-essential travel, while maintaining services critical to keeping key workers moving during the current situation.     

The new timetable will operate from Monday (23 March). There will however also be some changes to advertised services over this weekend. The new timetable will operate until further notice.    

The changes prioritise key routes, essential for those people continuing to deliver vital services as the UK responds to the current situation.  We will be operating hourly London services to Bristol Temple Meads, South Wales, Worcester Shrub Hill and Plymouth where customers will be able to connect for Cornwall.  Customers for the South Cotswolds will be able to connect with a two hourly service from Swindon. There will also be significant changes to regional and branch line services.   

We are working hard to enter all the changes into online and digital timetables, and these should all be updated in the next seven to ten days. From then individual journeys can be checked on www.gwr.com/travel-updates/check-your-journey.     

Until then we will be adding details to a dedicated page on our website gwr.com. This is being updated now and will be available later this morning.   

These are difficult times and we acknowledge that some of these changes may be difficult for some customers, but I know you will recognise the need for us to keep services running for those with critical roles and I would be grateful for any help you can give in getting the message out about these changes and why we are making them.  

Best regards 

Matthew 

Matthew Golton | Interim Managing Director | Great Western Railway
Milford House | Swindon | Wiltshire | SN1 1HL
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