Alternate weekly waste collections

From Monday 20 April we will be collecting your grey waste bin fortnightly instead of weekly. This is a temporary change during the COVID-19 pandemic.

Your recycling collection will take place as usual and your waste bin will be emptied on the opposite week to your recycling. There are no changes to the day of the week collections take place.

We thank you for your understanding and support during this difficult time.

Key points to note:

• This is a temporary change.
• If you have a grey 140 litre waste bin you can leave out two additional bags for collection.
• If you have a grey 240 litre waste bin this will be sufficient and no additional bags will be taken.
• If you have a large family you can apply for an additional bin if you do not already have one.
• Assisted collections will continue.
• Clinical waste collections will continue.
• Recycling and glass collections will continue as normal.
• Please recycle as much as you can and follow the advice on our website.
• Start looking at how much waste you throw away and how you can reduce this by buying differently.
• Start squashing your waste, like yoghurt pots, to maximise the capacity of your grey bin.

For more information on the changes, click on the button below to visit our website.

Domestic abuse support

We know that additional pressures caused by illness, self-isolation, social distancing and financial worries may put new strain on family relationships or exacerbate existing ones. If you are a victim or perpetrator of domestic violence, there is still support available to you during the coronavirus outbreak.

The Hampshire Domestic Abuse Service Advice Line is open from 11.30am to 2.30pm (Monday to Friday) and access to a refuge is available 24/7 if necessary.

Do you know someone who isn't online?

Can you help to share important information on how to receive help and support, as well as changes to our services during the COVID-19 outbreak? If you know someone who is not online like a neighbour, friend or family member, please text, call or tell them, following the social distancing guidance.

If you are worried about a member of your community, please contact our support hub using the button below.

Check the latest advice and information on COVID-19 from trusted websites

Be the first to know

The easiest way to stay up-to-date on all the latest information on council services, news and events is through this eNewsletter so please encourage friends and family living in the borough to sign up. You can also follow the council on Twitter or Facebook @BasingstokeGov and visit our website. Need to ask us something? You can email or get in touch through Twitter or Facebook.